Pricing
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Published pricing. Self-serve signup. 14-day free trial. Know exactly what you're paying before you create an account. |
Hidden behind “Request a Demo” walls. Custom quotes. $70–$200 per provider/mo. Surprise add-on fees for features you assumed were included. |
Getting Started
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Sign up and start working the same day. Intuitive design that credentialing professionals pick up immediately. |
4–12 month implementations. Dedicated project managers. Training sessions that feel like college courses. |
Your Independence
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Pure software. No bundled services. No upsell pressure. You run your operation your way. |
Some require you to buy their credentialing services to use the software. Others constantly push service upgrades. |
AI Documents
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AI-powered extraction reads documents, pulls out license numbers, expiration dates, NPI data, and key fields automatically. |
Some offer basic document intake. Most require you to manually read, classify, and file every document. |
Provider Portals
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Three purpose-built portals—provider self-service, group management, onboarding—all white-labeled and mobile-first. |
One generic portal. Maybe. Often described as “limited.” Not branded for your organization. |
Enrollment Tracking
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Built from the ground up around payer enrollment. Full lifecycle tracking, amendments, payer-specific data—all real time. |
“Limited transparency that pushes organizations back to spreadsheets.” Bolted on as an afterthought. |
Multi-Client
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Multi-client architecture built in. All client organizations from one account. Separate data, one login. |
Designed for single organizations. Managing multiple clients? Workarounds, separate logins, or “contact us.” |
Expirations
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AI scans documents continuously—provider and group level—flags what's expiring before you think about it. Included. |
Basic calendar reminders. Some charge extra for their license monitoring module. |
Notifications
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26 configurable notification types. Email, in-app, per-user preferences. Real time. Nothing slips through. |
“Missed tasks and expired credentials without notification”—the most common complaint across the industry. |
Team Chat
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Built-in real-time messaging. Delivery indicators, read receipts, typing status. Conversation lives where the work lives. |
Email chains. Sticky notes. “Did you follow up with BlueCross?” “I thought you were handling that.” |
CAQH Import
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AI-powered CAQH profile import that extracts and organizes provider data automatically. One import, complete profile. |
Some pull partial data. Others charge extra. One major platform's import “doesn't pull all information over.” |
Audit Trail
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Every action tracked, searchable, archived. Full audit history with a dedicated admin interface. |
Enterprise platforms have it. Mid-tier platforms? Hope you kept good notes. |
Reporting
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Custom reports, real-time dashboards, AI-powered analytics—designed for credentialing teams, not DBAs. |
“Reporting is inadequate”—the most universal complaint. Report variables “in code language.” Crystal Reports required. |
Support
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Founded and operated by the people who built it. No acquisitions. No layers between you and the team. |
“Support decreased drastically since being taken over.” Post-acquisition degradation. Contacts disappear. |